FAQs

Product Information

1.   What materials do you use in your cushion and pillow covers?
   - We use high-quality materials like cotton, poly-cotton, linen, and velvet to ensure comfort, durability, and a luxurious feel.

2.  Are your covers hypoallergenic?   
   - Yes, many of our covers are designed to be skin-friendly and hypoallergenic, ideal for sensitive users.

3.   Do your cushion covers come with inserts?
   - Cushion covers are typically sold without inserts unless specified otherwise.

 

Design & Customization

4.  Are your designs limited edition or seasonal? 
   - Some collections are seasonal or limited edition, so be sure to grab them before they’re gone!

 

Care Instructions

5. How do I clean and maintain my cushion covers? 
   - We recommend hand washing or using a gentle machine wash with cold water. Avoid harsh detergents and air-dry for the best results. Follow the care instructions for optimal results.

6.   Do the covers fade or shrink after washing? 
   - Our products are pre-treated to resist fading and shrinking. Follow the care instructions for optimal results.

 

Shopping & Shipping

7.  Do you ship internationally?
   - No, we ship to select international destinations. Check your region's availability during checkout on Amazon.

8.   How long does shipping take?
   - Orders typically arrive within 3-7 business days, depending on your location. Please refer to our shipping policy.

 

Returns & Refunds

9.  What is your return policy?
   - We offer a 05-day return policy for unused items in their original packaging.

10. How do I initiate a return or exchange?
   - Returns and exchanges can be processed through your Amazon account. Contact us for further assistance. Mention the link of Return/Exchange page.

 

Customer Support

11.   What if my product arrives damaged or defective?
   - If you receive a damaged or defective item, contact us immediately. contact@sleepythreads.in or call us on +91 9034466558  

12.  How can I contact customer service?
   - You can reach us via email contact@sleepythreads.in or call us on +91 9034466558.

 

Sustainability & Ethics

13. Are your products sustainably made?
   - We are committed to sustainability and ensure our products are made using eco-friendly and ethical practices.

14.  Do you use eco-friendly packaging?
   - Yes, our packaging is designed to minimize waste and is recyclable.

 

Inspiration & Trends

15.  How can I style your cushion covers with my home decor?
   - Visit our Instagram page for styling ideas and tips from top designers.(instagram page link).

16.  Do you offer matching sets for sofas and bedrooms?
   - Yes, we have curated collections that include complementary designs for cohesive styling.